TBC Bank Uzbekistan, the first digital bank in Uzbekistan and a part of TBC Bank Group PLC, commenced its operations in 2020. Today, the bank is rapidly developing, offering retail banking solutions through its innovative fintech platform. Over 4 million registered users have access to banking services via its mobile application. 'Making People's Life Easier' - the core principle of TBC Bank's operations. By advancing digital technologies across all spheres of life, TBC Bank is dedicated to building a bank free from queues, physical offices, bureaucracy, complex terminologies, and lengthy waits.
We are looking for talented IT Customer Support Specialist with experience to join our team
Primary Focus:
- Knowledge of operating systems (Windows, macOS, Linux);
- Skills in working with office applications (Microsoft Office, Google Workspace);
- Fundamentals of network technologies (TCP/IP, routing, VPN);
- Experience with hardware (computers, printers, routers);
- Ability to install and configure IP cameras, analog cameras and video recorder systems (DVR/NVR);
- Service maintenance of laptops, computers, cameras and (DVR/NVR).
Qualifications:
- Ability to identify and troubleshoot technical problems
- Conducting diagnostics of software and hardware
- Using remote support tools
- Ability to explain technical issues in simple terms
- Ability to work with users and listen to their needs
- Documentation and reporting skills
- Ability to collaborate with other departments (e.g. developers, system administrators)
- Willingness to learn and share knowledge with colleagues
- Ability to multitask
- Compliance with security and data privacy policies.
Working with us means:
- An open atmosphere and vibrant team life without unnecessary bureaucracy or dress code;
- Medical insurance with extended coverage after the probation period;
- Coverage for conference participation, discounts for English language courses, and access to educational platforms (Coursera, Udemy);
- Internal meetups: lightning & thunder talks;
- High-performance equipment and additional monitors for productive work;
- Class “A” office in the city center
- A multicultural team (Georgia, Russia, Poland, Kazakhstan, Kyrgyzstan, Ukraine, Tajikistan);
- Referral program 'Bring a Friend' with bonus opportunities;
- Coffee points for snacks at any time;
- Team-building and sports events that foster team spirit.