TBC Bank Uzbekistan, the first digital bank in Uzbekistan and a part of TBC Bank Group PLC, commenced its operations in 2020. Today, the bank is rapidly developing, offering retail banking solutions through its innovative fintech platform. Over 4 million registered users have access to banking services via its mobile application. "Making People's Life Easier" - the core principle of TBC Bank's operations. By advancing digital technologies across all spheres of life, TBC Bank is dedicated to building a bank free from queues, physical offices, bureaucracy, complex terminologies, and lengthy waits.

Currently, we are looking for a Technical Support Specialist who will oversee the deployment and maintenance of IT infrastructure, ensuring high standards of service, security, and support for our corporate devices and systems.

Functional Tasks:

Deployment and maintenance of computers and office equipment;
Installation and support of OS and application software on corporate devices;
Selection, implementation, and maintenance of software-hardware complexes (video conferencing systems, interactive whiteboards, projectors);
Ensuring corporate data security and promoting information security culture;
Technical support for corporate devices (assembly, disassembly, and cleaning);
Configuration and maintenance of video surveillance systems;
Collaboration with system and network administrators;
Registration and resolution of tasks in ServiceDesk;
Implementation of non-standard solutions for current issues.

What We Expect:

Minimum 1 year of experience in technical support or HelpDesk;
Skills in assembling, disassembling, and physically maintaining PCs and laptops;
Knowledge of operating systems: Windows (administrator level), macOS, *nix, Android, iOS (proficient user);
Network technologies: LAN, NAT, VPN, Firewall, Mesh, DNS, DHCP;
Understanding of information security: Antivirus, Firewall, ZeroTrust Network, DLP;
Practical experience with video surveillance systems (HikVision or similar).

Working with us means:

An open atmosphere and vibrant team life without unnecessary bureaucracy or dress code;
Medical insurance with extended coverage after the probation period;
Coverage for conference participation, discounts for English language courses, and access to educational platforms (Coursera, Udemy);
Internal meetups: lightning & thunder talks;
High-performance equipment and additional monitors for productive work;
Class “A” office in the city center, near Abdulla Qodiriy Metro Station;
A multicultural team (Georgia, Russia, Poland, Kazakhstan, Kyrgyzstan, Ukraine, Tajikistan);
Referral program "Bring a Friend" with bonus opportunities;
Coffee points for snacks at any time;
Team-building and sports events that foster team spirit.