About the company

TBC Bank Group PLC established TBC Uzbekistan with the strategic aim of facilitating the group's global expansion efforts. In 2018, the team successfully introduced the pioneering neobank, Space, in Georgia. Building upon this success, subsequent efforts were directed towards the creation and launch of the fully digital bank in Uzbekistan, TBC UZ, in 2020. In a significant move towards enhancing its foothold in the Uzbek market, the group acquired Payme, a prominent local payments provider and esteemed brand among the Uzbek populace, in 2023.

Presently, a dedicated team of 2,500 professionals representing 25 nationalities collaborates to advance TBC's international presence. Space International spearheads the provision of cutting-edge technologies and top-tier professional services, while the local teams at Payme and TBC Uzbekistan drive sustained growth and operational excellence.

Role Overview:

We are seeking a skilled and experienced Head of HC Operations to oversee and integrate key HC functions, including HC Administration, HC Projects, and HC Analytics. This senior managerial role will act as a strategic link between the HC Director and the leads of each HC stream, ensuring alignment and consistency in HC operations across the organization. The ideal candidate will possess strong leadership abilities and a comprehensive understanding of HR operations to unify these streams under a cohesive strategy.

Key Responsibilities:

Strategic Oversight:

  • Serve as the key point of connection between the HC stream leads (Administration, Projects, and Analytics) and the HC Director.
  • Ensure that all HC operational activities are aligned with organizational objectives and compliance requirements.
  • Develop and implement HC strategies to improve operational efficiency and employee experience.
    HC Administration:
  • Oversee HR administrative functions, ensuring smooth and compliant operations in all locations
  • Work with the administration lead to optimize processes related to employee records, payroll, benefits, and other administrative functions.
    HC Projects:
  • Manage and support the HC Projects lead in executing key HC initiatives.
  • Monitor project progress, ensuring timely delivery and alignment with business goals.
    HC Analytics:
  • Collaborate with the analytics lead to provide data-driven insights for strategic decision-making.
  • Ensure that HR data is accurately tracked and analyzed to inform HR policies and improve processes.

Requirements:

  • Strong managerial experience, with a focus on HC operations, including HC administration, project management, and analytics.
  • Proven ability to unify diverse HC functions and drive strategic HR initiatives.
  • Fluent in Russian and English.
  • Excellent communication skills and the ability to work effectively with different HC teams and stakeholders.

Qualifications:

  • Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
  • 5+ years of experience in HR/HC management roles, with a focus on HR operations.
  • Demonstrated experience in leading HC/HR projects and utilizing HC analytics to inform strategic decisions.

What We Offer:

  • Full support and career-development resources to maximize your potential along our career journey
  • Market competitive total compensation package
  • 100% company-paid for every employee’s medical insurance
  • Benefits and incentives to stay healthy and fit
  • English language classes
  • Possibility to be involved in an international project
  • Junk Fridays, fruit days, terrace BBQs, and many more
  • Occasional travel for meetings and training sessions